EVENTS - FREQUENTLY ASKED QUESTIONS

What is Extravaganza?
Extravaganza is an event planning company with a décor warehouse and event facility.

Are you open on Saturdays?
We are open on Saturdays as needed for events and by appointment.

What are your office hours?
Monday thru Friday, 9a.m. to 5p.m. and by appointment and event.

Where are you located?
We are a quarter mile north of Center City Charlotte. Our building is located at the intersection of Dalton Avenue and N. Tryon Street near the Amtrak Station and WSOC-TV.

How do I handle payment?
We require a 50% deposit by cash, check or major credit card upon signing our contract. Balances are due prior to the event date for props and décor and 10 days prior for rental of our facility. A 3% surcharge is assessed to all credit card transactions.

Do I need an appointment?
An appointment is recommended for all clients to ensure the best possible experience; however, we are equipped to handle walk-ins as needed.

How long have you been there?
Extravaganza has been in business since 1996 and at its current location since 2001.

Who are some of your clients?
We work with everyone from brides and grooms to corporate event planners and national convention groups.

What is a coordination fee?
If you’ve ever had to plan an event, you know that it takes time to pull all of the pieces together. Our coordination fee covers that time as well as the set up of the event, and is 30% of the total invoice.

Do you rent tables, chairs, china, flatware or tents?
We are the prop experts so we rely on our friends at Party Reflections, Classic Party Rentals, Creative Solutions, and Cooke Rentals to supply tables, chairs, tents, china, etc.

Do you do bar/bat mitzvahs?
Yes, we typically provide décor and planning services for more than 20 bar/bat mitzvahs per year.

What do you coordinate?
We can coordinate any aspect of an event. From entertainment booking to transportation to catering, we are experienced professionals with a great group of vendors.

Can you handle my entertainment?
Yes. We offer coordination of a variety of bands as well as caricaturists, magicians, mimes, and more.

Do you do teambuilding events?
Yes, we have put on some excellent teambuilding events. From sports to skill, we have several packages to boost morale within your team.

What is your cancellation policy?
For props and décor, cancellations made prior to 30 days of event date will incur a fee of 50% of deposit. Deposit will be forfeited entirely if cancellation is made within 30 days of event date. Events canceled or rescheduled due to inclement weather may incur certain non-refundable fees.