Frequently Asked Questions

Monday – Friday: 9am – 4:30pm. Appointments are preferred so we can ensure a member of our sales team is available to meet with you!

Monday – Friday: 9AM – 3PM. If these times do not work for you, let us know and we will try our best to accommodate your schedule!

We require a 50% deposit upon signing our contract. The remaining balance is due 2 weeks before the event date.

We charge "after hours" fees for deliveries or pickups before 8AM or after 6PM any day of the week. We do not charge extra for Saturday or Sunday deliveries.

We decorate for all events including weddings, corporate, proms, casino nights, fundraisers, social and more!

The theme depends heavily on the type of event you are hosting. Casino nights are huge for holiday parties and fundraisers while we see tons of enchanted and starry night themes at proms and homecoming dances. Circus and carnival are also becoming increasingly popular for all sorts of events!

Not only do we set up and break down the game tables, but we also provide dealers, and all supplies (chips, play money and raffle tickets) to ensure a successful event! Our casino nights are sure to keep your guests entertained and make them feel like they've gone to Vegas for a night!

We encourage inspiration pictures! We have an extremely creative team with an in-house artist and production team for execution. Our goal is to bring your vision to life.

While we have a limited inventory on tables and chairs, we do not rent china, flatware or tents. We are happy to refer you to our various partners should you need these items!

Yes. We offer coordination of a variety of bands as well as caricaturists, magicians, mimes, and more.

The lead time on custom items varies depending on how extensive the build out is. We generally ask for 2 months (or more in our busy season!) to make any custom items.

All deposits are non-refundable. If the event is cancelled within 30 days of the event date the entire payment is non-refundable.